Service Interruption

Incident Report for Robly

Resolved

This incident has been resolved.
Posted Dec 10, 2025 - 12:40 EST

Monitoring

Our engineering team implemented a fix overnight, and the issue has been resolved. All queued emails have been successfully delivered, and the service has been back online and sending normally since early this morning.

We are monitoring performance to ensure everything remains stable and will provide another update soon.
Posted Dec 09, 2025 - 06:42 EST

Update

Our engineering team is actively working on implementing a fix for the outage. Message delivery remains paused, but all incoming messages continue to be safely queued. We’ll share another update as soon as we have more progress.
Posted Dec 08, 2025 - 22:17 EST

Identified

The issue has been identified and a fix is being implemented. We will continue to update as we have more information.
Posted Dec 08, 2025 - 16:55 EST

Investigating

We’re currently experiencing a system outage that is preventing message delivery. Incoming messages are still being accepted and queued, and they will be sent as soon as the system is back online. Our team is working to restore service as quickly as possible.
Posted Dec 08, 2025 - 16:54 EST
This incident affected: Email Delivery.