Delays in the Sending Process

Incident Report for Robly

Resolved

This incident has been resolved. Thank you for your patience.

Posted Mar 11, 2022 - 18:04 EST

Monitoring

A fix has been implemented and we're monitoring the results. If you continue to encounter issues with your test sends reach out to us support@robly.com

Posted Mar 11, 2022 - 16:52 EST

Identified

The issue has been identified and a fix is being implemented. We appreciate your patience while we work on this issue.

Posted Mar 11, 2022 - 15:54 EST

Investigating

Robly is aware of intermittent delays in the sending process affecting some customers. Our team is currently investigating the root cause. We will follow up promptly with another update as information becomes available to us.

Posted Mar 11, 2022 - 15:43 EST

This incident affected: Email Delivery.