Website Under Heavy Load

Incident Report for Robly

Resolved

This incident has been resolved.

Posted May 17, 2018 - 10:37 PDT

Update

We have isolated the cause of this incident and are working to restore normal functionality. The delays experienced earlier should be resolved.

Posted May 17, 2018 - 08:38 PDT

Update

We are continuing to investigate this issue.

Posted May 17, 2018 - 07:30 PDT

Investigating

We are currently investigating this issue. We are seeing slowdown or timeout issues with import/exports, the campaign builder, and website navigation.

Posted May 17, 2018 - 07:28 PDT

This incident affected: Web Portal, Email Delivery, and API.