Resolved -
This incident has been resolved.
Dec 10, 12:40 EST
Monitoring -
Our engineering team implemented a fix overnight, and the issue has been resolved. All queued emails have been successfully delivered, and the service has been back online and sending normally since early this morning.
We are monitoring performance to ensure everything remains stable and will provide another update soon.
Dec 9, 06:42 EST
Update -
Our engineering team is actively working on implementing a fix for the outage. Message delivery remains paused, but all incoming messages continue to be safely queued. We’ll share another update as soon as we have more progress.
Dec 8, 22:17 EST
Identified -
The issue has been identified and a fix is being implemented. We will continue to update as we have more information.
Dec 8, 16:55 EST
Investigating -
We’re currently experiencing a system outage that is preventing message delivery. Incoming messages are still being accepted and queued, and they will be sent as soon as the system is back online. Our team is working to restore service as quickly as possible.
Dec 8, 16:54 EST